Inspections - Routine & Intensive

The condition of your home and grounds will be monitored with a minimum of one inspection per week. You will receive customized weekly inspection reports.

Each inspection includes but is not limited to:

Service Provider Selection & Management

Since 2004, we’ve been working with a wide range of service providers and understand each one’s strengths as well as their costs. Our typical client receives ongoing services from 5-10 contractors.

By Appointment Hamptons will:

• Conduct a careful review of your home and property, and will come to a comprehensive understanding of your property’s needs.

• Obtain quotes from a number of trusted service providers and make appropriate recommendations on their selection.

• Oversee the work of all service providers.

• Review the service provider invoices and forward them to you as part of our consolidated monthly invoice.

• Distribute your single payment to all service providers.

Preventive Maintenance Assessment

Before a small problem becomes a big one, we will bring it to your attention. Most household systems require annual preventive maintenance to keep them running flawlessly. We will schedule and monitor all work for your systems, including central vacuum, irrigation, etc.

To ensure the year-round care of your home, the following services will be put on yearly schedules. Includes but is not limited to:

• HVAC

• All appliances

• A/V system

• Boiler/Geothermal system

• Generator

• Pest control

• Pool

• Landscaping

Spring/Summer Opening

• Schedule and supervise Spring HVAC service; set thermostats and ensure that HVAC company switched over from heat to cool.

• All outdoor items and areas will be checked and cleaned if necessary: lights, patios (power washing), furniture, cushions, umbrellas, grills, etc.

• Turn on water to outside spigots/showers/pool houses, etc.

• Opening up the irrigation system.

• Groundskeeper and landscaper consultation about scope of work.

• Coordination with your household staff to ensure that all surfaces and areas are cleaned: dryer vents, furniture, etc.

• Carpet and upholstery cleaning as necessary.

• Schedule interior and exterior window washing.

• Pool: opening, checking heater, and equipment.

• Facilitate the cleaning and repairs of screens.

• Battery replacement for all electronics: TV remotes, fire smoke detectors, CO2 detectors, fireplace remotes, and garage remotes

• Acquire town and village parking permits.

• Schedule summer trash pick-up.

• Schedule newspaper delivery if applicable.

• Non-routine maintenance, such as loose doorknobs or plumbing, will be brought to your attention and repaired upon your approval. 

Fall Shut Down/Winterization

• Fall HVAC service; ensure that HVAC service is scheduled and supervised, thermostats are set to heat mode, and the system is checked.

• Winterize all outdoor spigots/sinks/showers/pool houses and any other sections of your home, if required. All should be done by November unless specifically requested otherwise by the homeowner.

• Storage of outdoor furniture.

• Close irrigation system.

• Schedule and supervise pool closing, water level, and pool cover.

• Facilitate cleaning of refrigerator vents. If properly clean, they will not attract pests (mice in winter and ants in spring). Also, protects refrigerator components.

• Pest control: baiting pool filters and generators.

• Schedule generator servicing. Servicing should be done at least once a year to ensure the tank is full.

• Automobiles: covered and put on battery charges.

• Schedule and supervise non-routine maintenance such as cushion/carpet cleaning, painting, gutter cleaning, and repairs.

• Identify, schedule, and supervise home improvement items such as painting, power-washing, and home repairs. 

• Battery replacement for all electronics: TV remotes, fire smoke detectors, CO2 detectors, fireplace remotes, and garage remotes.

• Cancel newspaper delivery (when applicable).

• Schedule off-season trash pick-up.

• Establish that snow plowing/removal is scheduled.

Project
Supervision

By Appointment Hamptons often serves as a management consultant for our clients. In this role, we supervise large and small projects. We assist in design work as well as selection of the service provider and monitoring the project to assure both quality and on-time completion. Examples of our project supervision include but are not limited to:

• Additions

• Driveways

• Interior and exterior painting

• Renovations

• Re-roofing

• Tennis court installation and refinishing

• Water damage repairs

White Glove
Concierge Services

Car maintenance and inspections
Errands
Pet care
Pick-up and driving service
Restaurant reservations
Stocking your refrigerator and pantry
Procurement of beach passes

Bill Pay
Service

We have the capability of paying all customer bills such as utilities and cable through our bill payment system.